Terms and Conditions

Courses

• All ILISA courses begin on Mondays. Morning sessions run from 8:00 AM to 12:00 PM, with a 20-minute break at 10:00 AM. Afternoon sessions (for students enrolled in six-hour days) are held from 1:15 PM to 3:15 PM, and occasionally later during peak season.
• If group classes are unavailable at your level, ILISA provides three hours of private lessons instead of the standard four-hour group class, at the same tuition rate.
• Group classes are not made up under any circumstances, including student absences or national holidays when the school is closed. This policy ensures consistency for all participants in the program.

Included in Course Fees

• Instruction and course materials (workbooks and photocopies)
• Complimentary use of internet.
• Student ID for discounts on museums and more.

Homestay Program

• Homestay includes breakfast, dinner, laundry service, a private room, airport pick-up, and transfer to the host family. Prices quoted include homestay. Students arranging their own accommodations may deduct the homestay fee from their weekly course cost.
• Additional homestay days for early arrivals or late departures should be requested during registration. Homestay extensions after the course has begun are subject to availability. Homestays may be arranged for non-students if space is available.
• All homestay arrangements and extensions must be coordinated through ILISA to ensure scheduling and host family arrangements are respected.

Free Cultural Activities Program

• ILISA offers 1 to 3 cultural activities per week, with typical options including lectures on Costa Rican and Latin American culture, non-verbal communication, Latin dance classes, cooking sessions, and visits to museums, the Central Market, and the National Theater.
• In Panama, activities may include visits to the historic ‘Casco Viejo’ district, the Miraflores Visitor Center, and the Panama Vieja ruins.

Registration

• A deposit of USD 200 per person, along with a completed application form, is required at least three weeks before the program start date. This deposit is applied to the course fee.
• Payment options include credit card (VISA, Mastercard, or American Express), PayPal, or wire transfer. No surcharges apply for credit card payments.

Deposit Policy

• The deposit is non-refundable but may be applied to a rescheduled course start date within six months.

Discounts

• Returning Students: A 10% discount is available for returning ILISA students across any of our study abroad programs. This offer cannot be combined with other discounts.
• Friends and Family: A 15% discount on Spanish classes and homestay is offered to students enrolling with the same start date. This offer cannot be combined with other discounts.
• Long-Term Programs: Special discounts are available for extended group class and homestay programs—10-12 weeks receive a 10% discount, 13-15 weeks receive a 15% discount, and 16 or more weeks receive a 20% discount. Private instruction programs of 8+ weeks receive a 15% discount.

Please refer to our Enrollment Policies document for more details. By submitting your registration, you confirm acceptance of ILISA’s terms and conditions.

Cancellation Policy for Independent Students

• A non-refundable USD 200 deposit is required upon confirmation of participation and is deducted from the total program fee. The deposit must be paid in full to ILISA’s bank or PayPal account to complete the booking and reservation process. The remaining balance may be paid in cash or by credit card at ILISA’s front desk on the first day of your program.

Tuition and Accommodation Cancellation Policy

• Cancellations must be made directly by the student enrolled and sent to ILISA via email prior to the course start date. The following refund schedule applies for prepaid tuition and accommodation:
  • 100% Refund: For cancellations received 14 or more days before the course start date (bank charges deducted).
  • 50% Refund: For cancellations received 13 days or fewer before the course start date.
  • No Refunds: For classes or homestay cancellations after the program has started, unless dissatisfaction is confirmed under ILISA’s satisfaction guarantee.