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A
reality check on language training & what to look for in a language
school
With NAFTA in place for some time now and the ever growing Hispanic
population in the US, there is a growing demand from individuals and
businesses for Spanish language training. There has also been a corresponding
rise in the number of language training providers.
Upon reviewing the advertising
of some language schools it would appear that they offer a fast, easy
and especially 'painless' solution: no study required! In this article,
I want to shed some light on the language acquisition process so you'll
have more realistic expectations of what to expect if you are serious
about learning a foreign language. At the same time, I will offer
a few criteria to help you select
your language school.
In Latin America, the language
training business is relatively young and it can be hard to know which
school is best for you. Also, there is no governing body that controls
the quality of instruction - if the school does not live up to its
promise - you're out of luck. When your time is money that's a hard
pill to swallow.
I hope this article will
help you avoid such pitfalls and make your overseas language training
a truly successful and rewarding experience.
Unfortunately, as noted earlier,
it seems that many people are still falling for language learning
gimmicks of the 'How to speak French in a Week' variety. People have
begun to realize the importance of speaking a foreign language but
often want to acquire the skills quickly, cheaply and with little
effort.
Why are some people averse
to studying a foreign language? It is partly because most of them
know very little about foreign languages apart from their bad experience
at school with the old 'grammar-translation' method, which most of
them suffered. Any offer of an easy solution is, therefore, eagerly
grasped. Ironically, when costly gimmicks fail to deliver the promised
fluency, people tend to blame their own 'inability' rather than blame
the people who touted it to them.
Americans often assume that
they are just 'no good at languages'. In general, they do not have
the high level of foreign language attainment of most continental
Europeans. The reasons for this, however, are historical, not biological.
Until recently, Americans did not have the need to speak a foreign
language in their country. Now, they are part of a single North American
Market in which 115 million citizens speak a language other than English
as their mother tongue.
Where innate ability is concerned,
North Americans have a number of advantages over, for instance, the
Dutch or Swiss, who are generally known for their strong language
skills. English, while classified as a Germanic language, is overlaid
with words of Latin origin so that English speakers already have some
familiarity with 30-40 percent of the words used in Spanish. Thus,
Americans are well-suited to foreign language learning
Languages
need commitment
Like any other professional skill worth having, language ability will
require your time, motivation, commitment and, to some extent, your
money. As in every other aspect of life, you get what you pay for.
In fact, language services for business training, translation and
interpreting are remarkably inexpensive when you compare them to other
professional services such as management training or consulting. You
can compare the figures for yourself. This makes it even more surprising
that the peddlers of gimmicks manage to sell their wares.
Who would ever fall for a
line like "You can learn to design aircraft engines in just 20
hours in the comfort of your own home!" I use this absurd example
deliberately to emphasize that in-depth acquisition of a foreign language
will take months or years rather than the hours or weeks which the
language touts would have us believe. If it was really that easy then
why is it that over 80 percent of senior managers in the US still
speak no foreign language? Why do professional linguists have to go
through years of study to earn their degrees, including spending time
abroad? Why do Asian, European and Latin American students spend months
at language schools in America to learn English?
Forget
the 'instant fix'
Given that Americans do in
fact have the ability and now also the motivation to speak a foreign
language, they simply have to treat the procedure as seriously as
they would treat learning any other intricate skill like engineering,
accounting or law.
There is no 'instant fix'.
Amazing courses, methods, learning materials or equipment which promise
rapid results with little or no commitment from the learner will almost
certainly fail to deliver the goods. If you expect to learn to speak
a foreign language by reading a book, listening to a tape and imitating
what you hear, you will likely be disappointed. Language skills are
unlikely to be acquired without extensive interaction with a fluent
speaker (parent or teacher,) as any serious language provider or language
teacher will tell you.
You cannot have a "real"
dialogue with a book, cassette or even in a language laboratory. They
can only provide you with a prearranged sequence of words and phrases
to which you can imitate or respond. That is why language laboratories,
although thought to be the long awaited panacea back in the 1960s
when introduced to countless educational establishments, have now
been reappraised as just one of a number of options open to language
teachers or students. Under ideal conditions, with a motivated learner
who has language awareness and aptitude, language labs can be very
helpful. Even self-study books and cassettes can be a useful supplement
if used in conjunction with a qualified trainer. However, none of
these options is a substitute for the genuine conversational exchange
between two or more people.
In-country
training
Experts and students agree
that one of the most effective (and probably most enjoyable) ways
to learn a language is to go to the country in which it is spoken.
The complete immersion both inside and outside of the classroom, and
the opportunity to immediately practice one's acquired skills in real-life
situations speed up the learning process and maintain the student's
motivation throughout the learning process.
In-country training provides
students with a "real life" language lab waiting to be exploited.
This way is a lot more fun and is certainly less stressful than a
'Super Immersion' of 9 hours of classes a day, half of which is spent
sitting in a booth with headphones pressed against your ears.
Developments in the exploitation
of interactive, multimedia information technology for language learning
may provide a close alternative to the real thing (a language trainer
who can interact with the learner.) Until we achieve true artificial
intelligence, which enables people to converse with machines in a
language which has not been preprogrammed, a flesh-and-blood teacher
will always be required.
Costa Rica is a very appealing
country in which to study Spanish. Easily accessible from US and European
gateway cities, it is very visitor-friendly destination. Its outgoing
people, high living standards, rich culture and natural beauty make
it an ideal destination to concentrate on language study.
Checklist
Now that we have established
an element of realism, what should you look for in a language program?
This is a quality checklist which an individual language learner or
a company training manager can apply to language schools:
- Methodology
Do they use a modern, communicative approach which emphasizes practical
use of the language for all levels, from beginner to advanced?
- Materials
What course materials do they use--published ones, their own, or
(preferably) a combination of the most suitable materials for your
requirements?
- Media
What use do they make of additional media to support their training
program, e.g. audio, video or computers? This is important to reinforce
the training and to add variety and interest.
- Professionalism
What experience/qualifications do their teachers have? The most
important criteria are whether they are effective teachers and fluent
in the language? Preferably they should have a degree in modern
languages, an additional teaching qualification and also an appropriate
track record in established language schools.
No language trainer can be effective without appropriate training
and experience. Beware of the "we only use native speakers"
syndrome, whereby unqualified and inexperienced university students
and others are passed off as language teachers. The fact that someone
can speak a language perfectly, does not qualify him to be a good
teacher.
- Quality
Control
Ask them about their QC mechanisms. How do they evaluate and develop
their trainers and obtain customer feedback?
- Track
Record
How long have they been in business? Are they part of a reputable
training organization or a member of a professional body? The fact
that they are well-known is not the whole story. Check with the
local Chamber of Commerce, or with an organization with its own
language training program. Ask for references!
- Facilities
Many schools in developing countries are run from converted homes
and are poorly equipped to deal with a great number of students.
Also, the quality of the facility itself may be below acceptable
standards. A location in a quiet area with airy, spacious and bright
classrooms should not be taken for granted. Check if the school
has done any building or re-modeling recently. Such type of investment
shows the school's long term commitment and it reduces the chance
you'll end up with a "fly-by night" operation.
- Training
Outcomes
How do they assess the progress of their students? Do they train
to any nationally recognized qualification standard such as ACTFL
(the American Council on the Teaching of Foreign Languages)?
- Competence
As a potential student or training manager, you will be able to
form your own impression of the caliber of the organization, as
will any prospective supplier. Do they sound business-like and market-oriented,
without trying to blind you with hype and jargon? How quickly do
they respond to your inquiries?
Conclusion
Maybe this article has been a disappointment: there is no quick fix.
However, there is a bright side. For one thing, we hope this article
has shown you that language learning can be a successful experience
as long as you set realistic goals, are motivated and you choose the
right school. You know which one.....!

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